Archive for April, 2009
Satisfaction With Government Websites Dip
UncategorizedCitizen satisfaction with federal government websites fell in the first quarter, according to the American Customer Satisfaction Index (ACSI) E-Government Satisfaction Index.
The report released from the University of Michigan and e-government sponsor ForeSee Results, finds that citizen satisfaction dropped half a point from the previous quarter’s all-time high to 73.6 on the ACSI 100-point scale.
The [...]
Social Network Usage Overtaking Email
UncategorizedSocial networking activity increased significantly during an eight-month study of over two thousand home-based consumer Microsoft Windows PCs and several hundred home Apple Mac computers in the U.S. while email usage remained flat, according to ClickStream Technologies.
Comparing usage on Windows PCs of the top web mail sites and MS Outlook usage of leading social networking [...]
Online Fraud Likely To Increase
UncategorizedInternet fraud in the U.S. increased by 33 percent in 2008, rising for the first time in three years, according to a report released in late March by the FBI’s Internet Fraud Complaint Center.
As the recession continues, early indicators for 2009 show Internet fraud is likely to increase. From February to March 2009 there was [...]
Online Video A Bright Spot For Newspapers
UncategorizedBrightcove has released data showing significant adoption and monetization of online video by major newspapers such as the New York Times and The Washington Post.
Brightcove said that its 30 newspaper clients streamed 42,777,231 online videos in the first quarter of this year, a 179 percent increase from the first quarter of 2008. The company said [...]